At Fundshing SRL, we strive to provide our customers with the best possible experience and satisfaction. We stand by the quality of our services and aim to address any concerns or issues that may arise. This Refund Policy outlines the circumstances under which refunds may be granted for our services.

Eligibility for Refunds

Refunds may be considered under the following conditions:

a) Unsatisfactory Service: If you are not satisfied with the quality of our services or believe that they do not meet the expectations set forth, you may request a refund within 15 days from the date of purchase.

b) Service Unavailability: If our services become temporarily or permanently unavailable due to technical issues or other circumstances beyond our control, you may be eligible for a refund of the unused portion of your subscription or service fee.

Refund Process

To request a refund, please follow these steps:

a) Contact our Customer Support: Reach out to our customer support team via [email/phone] to initiate the refund request. Provide relevant details regarding your purchase, including the order number, date of purchase, and a clear explanation of the reason for the refund.

b) Evaluation of the Request: Our team will review your refund request and assess its eligibility based on the terms outlined in this Refund Policy. We may require additional information or documentation to support your claim.

c) Refund Approval or Denial: Once your request has been evaluated, we will notify you of the approval or denial of your refund. If approved, we will process the refund within [number] business days using the original payment method. Please note that the refund may take some time to reflect in your account, depending on your bank or payment processor.

Non-Refundable Items and Services

Certain items and services may not be eligible for refunds, including:

  1. a) Digital Downloads: Any downloadable content, such as e-books, software, or digital assets, that have been accessed or downloaded cannot be refunded.
  2. b) Customized Services: Services that have been specifically tailored or customized to meet your unique requirements may not be eligible for refunds unless otherwise specified in a separate agreement.
  3. c) Third-Party Expenses: Any expenses or fees incurred from third-party providers, such as transaction fees or payment processing fees, are non-refundable.

Changes to the Refund Policy

Fundshing SRL reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

If you have any questions or concerns regarding our Refund Policy, please contact us at:

Ciprian Filip

Nicolae Titulescu 48E, Bucharest, Romania

+40 733 631603

This Refund Policy was last updated on 04.24.2023.